Customized Claims Services.


Underwriters Safety & Claims (US&C) is a nationwide third-party claims administrator. While handling claims nationwide, US&C has the unique ability to provide customized claims services for our clients. The US&C staff provides a wealth of experience in handling auto, general, and professional liability claims, and workers' compensation exposures for a wide variety of clients in the public and private sector.

With offices and employees located across the country, we are able to provide local claims and risk management service to our clients. US&C utilizes state of the art technology and advanced work flow processes thereby achieving efficiency gains and passing on the fixed cost saving to our clients. Processing in excess of 200 million dollars annually, our cost per employee is the envy of the industry. US&C property and casualty services bundle a comprehensive suite of services.

Claims Administration – This is the heart of any property and casualty program involving the investigation and verification of coverage, liability, reserving loss exposures, and resolution of claims and payment of related expenses. Strategic communication at critical milestone interaction points such as client on-boarding process, claim reviews, and stewardship meetings allows us to provide actionable management information for you and your team. We provide an interactive TPA website allowing our customers to produce reports, review claims, communicate with adjusters, and provide feedback in the resolution of the clients' claims.

US&C claims administration includes:

  1. Responsive staff to new claims, questions, and service requests.
  2. Predictive analysis reporting and searches allowing our customers to review claims for trends, developments, and potential fraud.
  3. Warehousing of data for clients to review payments, reserves, and provide information for trending and cost analysis.
  4. ISO claim search to verify related claims, comply with terrorist watch list, and child support lien reporting mandates.

Loss Control Services – Assist clients in identifying and eliminating exposures that – if unchecked – lead to accidents, increased operational costs, decreased profits, lower productivity, and a myriad of other adverse effects for your business..

MMSEA Compliance – Section 111 of the Medicare/Medicaid SCHIP Extension Act requires regular claim eligibility and queries and reporting of eligible claims within tight timeframes. US&C accomplishes this directly with our system to CMS. To understand the complexities of the ever changing Federal mandate and assure that your plan is in compliance we also provide conditional payment auditing and negotiations to assure that our clients only reimburse Medicare for related expenses at the proper amount.

Subrogation Recovery – US&C adjusters managing claim files are uniquely qualified to seek and secure subrogation recoveries. Our performance in this area is exceptional as a result of the technical expertise of our staff and management team.

What Customers Say

  • My experience with The Underwriters Group has been nothing short of phenomenal! They are truly an indispensable partner in our success.

  • The team at Underwriters help us facilitate all our commercial insurance, employee benefits  and our group health seamlessly. Having them on board makes it easy!

  • Knowing I have the proper coverage in place with The Underwriters Group gives me peace of mind. They have been there for me as my business has grown and evolved.